hand crafted
rustic furniture,
decorations, signs
& gadgets for your
camp, lodge or cabin
|
NATURE IS PERFECTLY IMPERFECT Remember that much of what I sell is made from natural materials. When I think it'll make a difference, I will post photos of the actual item I'm selling. If, however, you should receive an item that is not exactly like the one shown on this web site, I hope you'll accept this as nature's signature and appreciate its uniqueness. Of course, if it's different in some significant way, I have a return policy. RETURN POLICY If for any reason you decide you'd like to return or exchange an item within 10 days of receiving it, just click here for a return form email. Once I receive it, I'll send you instructions for returning the item for an exchange or a refund of your purchase price. Naturally, all returns must be like new, complete and in resalable condition. Please pack the item carefully and insure anything that can be damaged. A WORD ABOUT MY PRICING All prices are given in US$. You may have noticed that all my prices are in whole dollars. Whenever I see a price like $19.95 or $19.99, I feel mildly insulted. Does the seller really believe that in my mind I'll round it down to $19 instead of rounding it up to $20? I guess some folks must fall for that or retailers and gas stations wouldn't do it. I prefer not to take advantage like that. That is why all my prices are all in whole dollars. HOW I PACKAGE MY PRODUCTS When you order something from Rustic Workbench, don't expect it to arrive in a fancy custom box or in one of those plastic blister packs that require hedge shears to open. I figure why should I go to all that trouble and expense only to have the packaging end up in a landfill? I promise that everything I ship out will be in a clean container and packed so it arrives safely. SHIPPING POLICY I generally ship orders the business day after I receive them. I favor the US Postal Service but sometimes use UPS. For domestic U.S. orders, you should receive your order within 3-7 business days of the shipping date. Shipping internationally takes longer. I will contact you via email with an estimated date of arrival. If there should be any delay in shipping, I'll notify you by e-mail. Rest assured that I will do my absolute best to please you. STANDARD SHIPPING & HANDLING RATES
Please note that a few items require a modest shipping surcharge due to either their weight or size. These items are clearly noted and the additional charge is calculated on a per order, not a per item, basis. This surcharge will be added automatically when you check out via PayPal. |
||||||||||||||||||||||||||||||||||||